Thank you for visiting Tierra Tours (the "Company," "we," "us," or "our") website. Your privacy is important to us, and we are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect the information gathered through our website.

1. Information We Collect

a. Personal Information:

We may collect personal information from you when you voluntarily provide it to us, such as when you book a safari tour, subscribe to our newsletter, fill out a contact form, or participate in surveys or promotions. Personal information may include your name, email address, phone number, billing information, and any other information you provide.

b. Non-Personal Information:

We may also collect non-personal information automatically through cookies and similar technologies when you visit our website. This information may include your IP address, browser type, device identifiers, pages visited, and other usage data.

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2. Use of Information

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We use the information we collect for the following purposes:

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a. Providing Services:

To process and fulfill your safari tour bookings and requests.

To communicate with you regarding your bookings, inquiries, and customer service issues.

b. Marketing and Communications:

To send you promotional materials, newsletters, special offers, and other marketing communications related to our products and services, unless you opt out.

c. Improving Our Website:

To analyze website usage and trends, improve our website content and functionality, and personalize your online experience.

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3. Disclosure of Information

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We may disclose your information in the following circumstances:

a. Service Providers:

We may share your information with third-party service providers who assist us in operating our website, conducting our business, or servicing you, such as payment processors, email service providers, and IT support.

b. Legal Compliance:

We may disclose your information when required by law, regulation, legal process, or governmental request.

c. Business Transfers:

In the event of a merger, acquisition, reorganization, or sale of assets, your information may be transferred as part of the transaction. We will notify you via email and/or prominent notice on our website of any change in ownership or uses of your personal information.

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4. Security of Information

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We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

5. Your Choices

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a. Opt-Out:

You may choose not to receive promotional emails from us by following the unsubscribe instructions included in each email or contacting us directly.

b. Cookies:

Most web browsers are set to accept cookies by default. You can usually adjust your browser settings to decline cookies if you prefer. However, this may affect your ability to access or use certain features of our website.

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6. Children's Privacy

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Our website is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13 without parental consent, we will take steps to delete that information.

7. Changes to This Privacy Policy

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We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated Privacy Policy on our website and updating the effective date.